Pickup, Delivery, Shipping & Returns

You must be 21 years of age or older to purchase alcoholic beverages. An adult signature is required to receive any shipments or deliveries of alcoholic beverages.

PICKUP AT THE SHOP
Pickup at the shop is available during opening hours. In most cases, we will have your order ready for pickup 4 hours after you pay for your order. If you need to pick up sooner, please call us at 845.440.6923.

LOCAL DELIVERY
Delivery is available locally with a minimum order of 6 bottles. If you have a special request, please call us to discuss. Delivery fees are as follows:
Beacon - free
Cold Spring & Fishkill - $15
Garrison & Wappingers Falls - $25

We will call or email you to arrange a delivery time and day; an adult needs to be present to receive the delivery. Please call us at 845.440.6923 if you have specific needs, e.g. same-day delivery, we will do our best to accommodate them as our staffing allows.

NEW YORK STATE SHIPPING
Currently, we ship only within New York State and an adult signature is required to receive your shipment - consider opting to deliver to a business location to ensure an adult is available to sign for the package. We typically ship via UPS Ground, please call us at 845.440.6923 or email us at info@artisanwineshop.com if you need expedited shipping. Expect your shipment to leave our shop 1-2 days after making your purchase online. We will send you a UPS tracking number. We do not ship during extreme hot or extreme cold temperatures (unless you email us that you want us to ship regardless and that you take sole responsibility for the condition of the wine), but are happy to hold your purchase until it is safer to ship.

RETURNS
We offer refunds or exchanges for defective goods returned within 30 days of purchase. We cannot accept returns of unopened non-defective goods.