FAQs: Ordering, In-shop Pickup, Local Delivery, Shipping, etc.
You must be 21 years of age or older to purchase alcoholic beverages.
How do I order?
Your can place an order in two ways:
1. Shop here, online! Note: Please log into your account before placing items in your cart. Items in the cart disappear after 30 minutes of inactivity if you are not logged in. If you are logged in, cart items are preserved for 2 weeks.
2. Call us. 845.440.6923.
How do I get my order?
You can choose:
1. Pickup at the shop. Tuesday-Saturday 11:00am-7:30pm / Sunday 12:00pm-6:00pm / Closed Monday (try to place orders at least a half-hour before last pickup time for same-day pickup)
2. Delivery. Free delivery in Beacon (minimum order of three 750ml+ bottles) - deliveries are done twice daily Tuesday-Saturday (no deliveries Sunday or Monday). A cashless tip option is available on your Cart page before you check out or by searching the terms "Delivery" or "Tip". For same-day delivery in Beacon, orders must be in by 4:30pm. Same-day delivery in other areas may be available, please inquire. Someone over 21 years of age must be present to receive the wine.
Beacon (min. order of three bottles, 750ml+) - free
Cold Spring & Fishkill (min. order of six bottles, 750ml+) - $5
Newburgh, Garrison & Wappingers Falls (min. order of six bottles, 750ml+) - $10
Do you ship?
We only ship within New York State. Please do not place an order for shipment outside of New York State, your order will be canceled. An adult signature is required to receive your shipment - consider opting to deliver to a business location to ensure an adult is available to sign for the package. We typically ship via UPS Ground, please call us at 845.440.6923 or email us at [email protected] if you need expedited shipping. Expect your shipment to leave our shop 1-2 days after making your purchase online. We will send you a UPS tracking number. We do not ship during extreme hot or extreme cold temperatures (unless you email us that you want us to ship regardless and that you take sole responsibility for the condition of the wine), but are happy to hold your purchase until it is safer to ship.
What is your return policy?
We offer refunds or exchanges for defective goods returned within 30 days of purchase. We cannot accept returns of unopened non-defective goods, or any bottles that have been subjected to temperature changes.