Customer support

Let us know if you have questions via the form on this page. We'll respond within two days. Thanks!

1 Ordering, In-shop Pickup, Local Delivery
1.1 How do I order?

Your can place an order in two ways:
1. Shop here, online! Note: Please log into your account before placing items in your cart. Items in the cart disappear after 30 minutes of inactivity if you are not logged in. If you are logged in, cart items are preserved for 2 weeks.
2. Call us. 845.440.6923 / Phone order hours: Tuesday-Saturday 11:00am-6:00pm / Sunday 12:00-5:00pm / Closed Monday

1.2 How do I get my order?

You can choose:
1. Pickup at the shop. Tuesday-Saturday 11:30am-6:30pm / Sunday 12:00pm-5:00pm / Closed Monday (orders must be placed a half-hour before last pickup time for same-day pickup)

2. Delivery. Free delivery in Beacon (minimum order of three 750ml+ bottles) - deliveries are done twice daily Tuesday-Saturday (no deliveries Sunday or Monday). A cashless tip option is available on your Cart page before you check out, and on the navigation bar above, and by searching the terms "Delivery" or "Tip". For same-day delivery in Beacon, orders must be in by 4:30pm. Same-day delivery in other areas may be available, please inquire. Someone over 21 years of age must be present to receive the wine.

Local delivery:
Beacon (min. order of three bottles, 750ml+) - free
Cold Spring & Fishkill (min. order of six bottles, 750ml+) - $5
Garrison & Wappingers Falls (min. order of six bottles, 750ml+) - $10